WG Shared Operations

Dashboard

Local demo

Good morning, Luis

Here is the current state of the shared inbox workflow.

Updated just now

Gmail read-only

Inbox freshness

Gmail authorization is not connected yet.

Automatic reading will run every 2 hours after connection.

Attention

Priority work

Ownership

Workload by operator

Live trail

Recent human activity

All imported emails

Operational records imported from wicgifts@gmail.com.

Gmail source: read-only
0 recordsClick a row for all fields and change history
Confirmed owner

Operational Tasks

Human-owned work derived from imported email records.

0 tasksEvery workflow change creates an immutable event
Task IDTitle / requested actionCustomerOperatorPriorityStageStatusDeadlineAgentAgent statusUpdated

Agent Queue

Requested specialist work. Agents cannot modify source emails or human workflow records.

Append-only agent results

Activity Log

Unified immutable history of human changes, task events, and agent updates.

Learning Queue

Low-confidence records and operator questions that need human judgment.

Operational Rules

Transparent guidance for assignment and prioritization. Rule editing is intentionally out of scope for this MVP.

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Permanent Gmail safety boundary

This MVP stores imported message metadata and WG workflow decisions only. It contains no Gmail OAuth scopes, Gmail API calls, compose controls, or actions that mark read, archive, delete, label, move, reply, forward, or send.